SafePay & Milestones

How to work • Pro guide

SafePay & Milestones

SafePay and milestones protect Pros by ensuring funds are secured before work begins and released as work is completed.

What is SafePay?

  • Employers fund jobs before work starts
  • Funds are held securely by HireUHelp
  • Payments are released only after approval

What are milestones?

  • Projects are divided into clear stages
  • Each stage has a funded amount
  • Funds are released as milestones are completed

How Pros should use milestones

  • Never start work without funded milestones
  • Agree on milestones before beginning
  • Submit work clearly for approval
  • Request milestone release when complete
Staying on-platform is required for SafePay protection.

Disputes & protection

  • HireUHelp reviews documented evidence
  • Chat messages and milestones are used
  • Decisions are based on platform records
  • Off-platform work is not protected