How to work • Pro guide
SafePay & Milestones
SafePay and milestones protect Pros by ensuring funds are secured before work begins and released as work is completed.
What is SafePay?
- Employers fund jobs before work starts
- Funds are held securely by HireUHelp
- Payments are released only after approval
What are milestones?
- Projects are divided into clear stages
- Each stage has a funded amount
- Funds are released as milestones are completed
How Pros should use milestones
- Never start work without funded milestones
- Agree on milestones before beginning
- Submit work clearly for approval
- Request milestone release when complete
Staying on-platform is required for SafePay protection.
Disputes & protection
- HireUHelp reviews documented evidence
- Chat messages and milestones are used
- Decisions are based on platform records
- Off-platform work is not protected